The Focus Process
We're committed to providing a seamless, efficient experience marked by exceptional care and precision. From the first conversation to final delivery, every detail is handled with care, clear communication and attention to detail to ensure your needs are met with excellence.
We don’t cut corners or skimp on the details—we go all the way.
Frequently Asked Questions
What are your minimum order quantities (MOQ)?
MOQs vary by product type, ranging from 300 to 720 pieces.
What are your lead-times?
Orders are delivered 8-10 weeks after final artwork approval.
Do we have to supply our own artwork?
Not required at all! Our in-house design team will develop custom artwork tailored to your location, but we are happy to work with a design you choose to send us.
What kind of art files do you need for reference?
We need vector files (AI or EPS) and/or high-resolution images for reference (300 dpi & above).
Do you keep inventory on stock items that we can order from?
We focus on custom designs for your brand and do not maintain stock items outside of what is initially ordered.
Where will my order be from?
Once received in our warehouse, all orders ship from our office in sunny San Clemente, CA.